ASI Succeed consultants are available to the client for ongoing support and new projects. We highly recommend that Sage MIP Fund Accounting clients renew their annual maintenance and support subscription with Sage that entitles them to software upgrades and Sage Nonprofit's unlimited technical support by phone, e-mail or access to the Web knowledgebase. Contact Sage Nonprofit customer support at 800-945-3278.

Usually, our consultants become involved when the client has more than a technical problem, such as new or changed requirements, new personnel, installing version upgrades, or desire to better utilize existing software features. In many cases our assistance will require coming on-site, although we make full use of teleconferencing and 'help desk' technology to minimize the cost to the client.